It’s exciting times at this Fortune 500 firm, which hundreds of companies rely on to keep their back-offices running smoothly. It’s overhauling its entire suite of applications, and it needs somebody just like you — somebody equally passionate about and skilled in UX and the English language — to serve as something of a linguistic ombudsman over every piece of text contained in the apps. It’s a perfect fit for someone who really cares about helping users get from A to B without drowning in developer-speak.
The changes afoot are quite sweeping: there’s the platform/product side of things, where every element of the existing flagship apps is being reconsidered, redesigned, and generally spruced up; and then there’s the application/marketplace side of things, where a whole slew of brand-new plugins will be offered to customers on something that feels an awful lot like an app store. Your remit? Both areas. You’ll be the one writing page titles and button titles, handling nomenclature, ensuring correct and useful wording.
If right now you have a sinking suspicion that what we’re describing amounts to editing developers’ error messages, that’s good, because it doesn’t amount to that, and that sinking feeling suggests that you’re right for the job. No, what it amounts to is much more than that: You’re very much part of the design team, so you’re meant to be deeply involved in every communication aspect of the work — not just fixing poor wording, ex post-facto, but (for example) halting the proceedings at a textless point and saying, “Hey guys, we need to give the user some words here, and these are the right words.” You’re looking for opportunities in which the skills and sympathies of an expert language-user (that’s you) will add value to users. A fine and noble thing, if you ask us.
Hired Gun Profile
You’re completely at home on a UX team, and can easily enough do wireframes and flows when called upon. But your writing and editing skills would impress people even in rarified publishing or academic arenas. Like all good writers going back to Aristotle, you begin by considering your audience and then reach into your extensive rhetorical toolkit for the right instruments to give ‘em what they need.
An unfortunate distance falls, sometimes, between tech writers and developers, a kind of mutual contempt for the other’s lack of proficiency in one’s specialty. But that’s not you. Nay, you actually love the whole product-building process and are good enough at it that you are not looked upon as an outsider. You’re also the very best kind of language snob: The kind whose own professional output is impeccable, the kind who can’t bear to see the language mangled — and yet the kind who understands that not everyone shares this passion and that grammatical errors are not moral lapses and should seldom if ever be punished by death.
We’re sure that your facility with language will come across — in your presentation and in your experience – but if you’ve got some design work to show off, boy, that would give you a boost.
This is a great opportunity to fully exploit your twin passions for UX and language, on a small, dynamic team within a flourishing and prominent company.
All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, creed, age, sexual orientation, veteran status, marital status, disability, or any other status protected by applicable law.