Why, hello there, Program Manager! Do you know what PX is? Some would say it’s the ticker symbol for the third-largest (by revenue) industrial gas company in the world. To others, it stands for a little thing called Patient Experience. You know, just that tiny thing by which you selflessly ameliorate the lives of the sick and suffering! So what about you? Are you interested in improving the lives of hospital patrons through technological innovation, or just watching the price of Acetylene rise and fall? If you’re like us (and we’re assuming you are because you seem like a great person), it’s the former. If so, go ahead and follow us down to the next ‘graph for more on this awesome gig.
Our client isn’t messing around. They’re well on their way to creating a new platform that will transmogrify what it’s like to be in a hospital. As they’re embarking on this journey, they’ll need a program manager who can look at the big picture but also keep things moving at the ground level. It’s like you’re a soaring, majestic eagle with a ten thousand foot iron claw at ground level sowing high yield crops. You’ll be handling multiple workstreams, blocking project interference and tracking benchmarks and KPIs like a maniac. You’ll be supervising project and product managers, making sure they’re heading in the right direction.
A big part of this role will be managing high-level stakeholders. It will be up to you to report progress and manage expectations to really smart people like doctors. It’s like your eagle is reporting to a family of pterodactyls, and they want to know why your giant iron claw is only reaping 250 bushels of sorghum per hectare. You’ve got to figure out how to explain the realness of the situation, and at the same time assure them that you’re in complete control of it. You’ve got to stare those pterodactyls right in the eye and say “Everything’s gonna be okay,” and then break out that iron claw and make damn sure of it.
Hired Gun Profile
Forget all that crap about eagles and pterodactyls. You’ve got to be a responsible, emotionally intelligent human being for this job. You’ll need the people skills to both manage a team and report that team’s progress to stakeholders as the program goes on. You’ll need the confidence to make big decisions in a huge environment. Product experience is a must-have, and experience with interactive technology is the x-factor.
The technology you’ll be working on is going to turn a lot of heads. No one’s doing it right now, and when it goes live, everyone’s going to want it. If you make things happen in this high visibility role, you’ll be sitting pretty on an eagle’s nest of professional credibility.
The client is prestigious and the tech is super cool. There’s also that little thing where you’re working to help people in need have an easier time with things. If that doesn’t ring your bell, you should think about getting a new bell.