One of the most illustrious medical institutions in the world is hiring for a UX whiz to help drive the design of its website. It’s a great opportunity for a talented, big-picture information architect to do meaningful work at a large, rapidly expanding company.
The Nitty Gritty
As the team’s UX guru, you’ll be the repository and means of conveyance of how the many elements of the website fit together. You’ll create clear and eminently useful low- and high-fidelity wireframes that will help the design team immediately grasp the rules and relationships between pages, screens, panels and elements. You’ll understand the users’ requirements as well as anyone else on the team, and a big part of your job will be to find efficiencies and UI improvements to make the end-user experience more fluid and intuitive. You will come to know every nook and cranny of the website such that, if you needed to, you could sit down with pen and paper and, from memory, produce a spot-on mock-up, for a layperson, of even the most out-of-the-way back alley on the whole domain.
To gain this knowledge, you will of course pore over the website at your desk, studying and creating wireframe after wireframe – but you’ll also spend considerable time walking around and talking to the site’s creators and to page owners to understand their needs and what they’re trying to accomplish, and you’ll sit on testing teams to give you that highly developed sense of what the users demand and how best to serve them.
Hired Gun Proﬁle
With three to five years of brand or agency design work under your belt, you’ve moved onto bigger and more complex projects, tackling the usability issues facing a many-tentacled website for a large organization serving multiple constituencies. You have an uncanny mapping sense, retaining both the close-in details and the broad relationships of the sites you’ve worked on. You thrive on efficiency. Early on in your career, you developed a protective, older-sibling sensibility toward users, and to this day you cannot bear to see them abused or unduly put-upon.
You do not think, nor have you ever thought, of web design as a solitary, deskbound duty. Instead, you frequently find yourself walking the halls looking for real insight into how things work and how they should work. You listen well, you speak well, and you write clearly, which makes it easy for you to win converts when you’re ready to disrupt the old ways because you’ve come onto something that makes more sense.
Experience working in healthcare and/or educational environments is not a requirement but would certainly help you hit the ground running.
This would be a great gig for a solid UX pro who’s ready to shift from agency work to the stability and prestige of a major institution.