“Transformation.” Exciting word, isn’t it? If you disagree, this gig’s not for you. But if you’re the kind of design pro who thrills at the thought of fundamentally changing the way people interact with products they’ve known forever — getting them to embrace new ways and never look back — this is your opportunity. Especially if you’ve got a similar passion for teachers and teaching. This is a highly respected, dare we say venerable company that has a clear sense for what its future should look like but needs a visionary like you to step in and spearhead the transformation from an old-school print publisher to a provider of digital-age data, insights and products that will forever change the way teachers teach and learners learn. But it’s not just students and teachers whose hearts and minds will need to be reached: Even within the company itself, you’ll need to bring about some cultural change. Up for it? If you are who we think you are, we bet you can’t resist.
A lot of people might see this job title and think they’ll be doing UX on a single product or set of products. That’s the wrong idea. This is UX writ large, across the company, across products and services. What you’ll be doing is simultaneously innovating along the vertical and horizontal axises of the brand.
Vertically, you’ll manage at least five different design teams (many of them cross-functional) in numerous locations. Managing managers. Communicating strategy. Changing culture. Seeing that things get built and built right. This is a company that’s deeply committed to developing its own people, so hiring talent will not be your go-to solution; instead, you’ll focus on building capabilities from within. Your influence will extend to areas as diverse as customer service, digital product development, professional services, and learning, science and research.
On the horizontal side, you’ll work closely with upper management on strategy and engineering to arrive at the suite of products that’s going to give educators a set of tools they can’t believe they ever lived without. A lot of that will have to do with outcomes measurement, analytics, visualization, using data to drive pedagogy. Lack of friction, platform integration and a positive customer journey will be your watchwords, as applied to the various settings and contexts on which your work will touch.
Hired Gun Proﬁle
Obviously, this is a senior strategic role, requiring vision and a passion for innovation. Luckily, you’ve come up through the ranks and have moved far beyond the model of operating within a single silo. You could tell a story or two about your having played a key role in helping an organization undertake a thoroughgoing transformation toward the digital.
You’re legit-seriously (not lipservice-seriously) passionate about education, as evidenced by your having dedicated at least some portion of your career to building products for educators. You relish the role of digital evangelist, and delight in leading smart people out of the analog shadows and watching them fall in love with better tools and more efficient processes. That’s tied right in to your bright, positive, collaborative style of living within an organization, as expressed through your highly engaging and effective written and spoken communication.
Commitment to the brand and its mission are of paramount importance here.
We know this gig isn’t for just anyone. But if you’ve got the mojo and the chops to bring digital innovation leadership to an ed-pub giant, this is your golden opportunity.
All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, creed, age, sexual orientation, veteran status, marital status, disability, or any other status protected by applicable law.