The Hired Guns are seeking a world-class CRM Project Manager with immediate availability for a six-month stint at an iconic fashion label that wears sustainability on its sleeve. Like a meteor, you’ll come in hot and leave a big impact as you transform its loyalty program into a game-changer for the company and the industry.
Nitty Gritty
You’ll arrive by mid-June to help burn down the old CRM loyalty program and forge it anew: from strategy to brass tacks, you’ll spearhead the effort so that everyone from marketing to the data warehouse team can learn your wizardly ways.
Designing (and coding) a new customer acquisition system is a heavy lift, but you won’t go it alone. With daily scrums crucial to this grand restructuring, communication is key. There are ambitious sales goals tied to your efforts — all on an expedited timeline, so keep the bigger picture in mind; turn this moonshot into attainable milestones, with room for adjustments and pivots as you go. Timing is everything in fashion, and this project requires someone who can keep to a schedule both daily and long-term, because even though it’s summer, everyone’s focus is already on the holidays.
What Success Looks Like
In 2020, your cutting-edge rebuild and CRM customization will send sales numbers spiraling skyward almost immediately, with demonstrable connections to your efforts.
Hired Gun Profile
Excellent communicators: keep reading. You’re a retail ranger, a go-between who asks each business unit the right questions, listens well, and responds constructively, prioritizing with respect to the bottom line.
You can flex on any application in Microsoft Office, but especially SharePoint, Access, and Project. You have a black belt in JIRA, with familiarity around other project management systems. Even if you didn’t have to use a systems development flowchart, you would for your own edification. You sing “The Circle of Life” in the shower, but change the lyrics to be about SDLC. Your idea of water cooler chatter is passionately defending agile development over waterfall.
Databases are your home base, and you’re an SQL whisperer whose custom queries generate reports automatically. You can parse that data, too, in ASP, XML, and HTML. To get from hence to thence faster, you go full macro with Visual Basic coding, leaving others wondering how you do the work of a whole team.
It bears repeating that communication is the watchword. With a bone-deep background in retail CRM, you’re the person whom business and data analysts, as well as other project managers, feel can understand and interpret your needs. You’ve tried basically every software out there pertaining to this role, and you’re an expert at more than a few of them.
Inside Skinny
The head of Project Management at this iconic fashion label is a former Hired Gun who will be a fantastic, hard-charging, super smart and organized boss to you. If you’re sustainability-minded, you’ll love all of the work that this fashion brand is doing to save the planet.
Net-Net
Short-term suits your style: pull up fast, shoot straight, and ride into the sunset to go where you’re most needed. Your already stellar resume will get a hyperspace boost once this project completes successfully.
All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, creed, age, sexual orientation, veteran status, marital status, disability, or any other status protected by applicable law.
