Ready for the next big opportunity of your career? If you’ve been managing people in the ecommerce realm over the past few years and are looking for a senior role at a fantastic company, why, by golly, we believe we’ve got just the thing. As Digital Business Operations Manager for this well-known fashion brand, you’ll provide oversight and support for every aspect of its web presence, exerting real strategic influence and positive impact on the bottom line.
Your overarching goal will be to ensure that the whole web function operates as efficiently and effectively as possible. This will, of course, take several different forms. Part of it will be optimizing workflows and making sure best practices are being followed. Part will be overseeing product launches, site refreshes and special products. Part will be eyeing site content and instilling the editorial effort with a burning spirit of digital innovation. Part will be tracking site changes, monitoring weekly reporting and analyzing site performance. You’ll even do some troubleshooting.
You’ll be doing a fair bit of collaborating, too: With QA specialists, to make sure launches are tested across devices. With project management teams, on site projects. With digital marketing folks, on marketing emails and to ensure an outstanding customer experience. With Customer Service. With Merchandising. Heck, did we say “a fair bit?” Maybe we should have said, like, “a crap-ton.” Because you’ll contribute in still more areas: defining business requirements for new site functionalities, participating in platform migrations, optimizing conversion paths. And of course managing your own direct reports, fostering their talent and developing their potential. (By the way, these cross-disciplinary jobs, the ones that are highly collaborative, the ones that give you broad exposure within the company? They tend to have Success stamped all over ‘em. Just sayin’.).
Hired Gun Proﬁle
We wouldn’t think you’d have the requisite experience if you were anything shy of, say, five years in the business, with a goodly portion of that being straight-up ecommerce work. That hearty concentration of effort has given you plenty of exposure to CMSs, to analytical tools like Google and Omniture, to ticketing systems like JIRA, to agile methodology, to web design and usability, and to the vagaries and rewards of life in a fast-paced, customer-centric environment where lots of stuff is happening at once and prioritizing on the fly is the name of the game.
People who work with you are often impressed by your ability to think in grand strategic terms without losing sight of — or facility with — the tactical details. People who work under you are impressed by your ability to motivate and inspire and lead by example. All of this is helped along by your sharp analytical mind and a set of communication skills grounded in empathy and the ability to imagine what you sound like (or read like) to the other person. And as a general sort of thing, you’d rather be collaborating than not-collaborating, any day.
You might like to know that the hiring company takes social responsibility very seriously. If that’s important to you, then this would be a good fit.
For a highly organized, detail-oriented self-starter looking to make a mark at a big, successful company, this gig is going to be a sure way forward.
All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, creed, age, sexual orientation, veteran status, marital status, disability, or any other status protected by applicable law.