The Hired Guns are seeking a Customer Success Manager to build, manage, and strengthen client relationships for an AdTech player that enables digital publishers to monetize their video content and increase traffic.
The Nitty Gritty
The backstory on the organization and why they need to hire you!
As the new Customer Success Manager, you’ll be responsible for onboarding new customers, ensuring that clients are clicking with the technology, and upselling new products and services. In addition, you’ll create, manage, and optimize digital video ad campaigns. This job is not sales per se — it’s all about nurturing, relationship-building, account development and growth. You’ll work closely with both internal and external stakeholders, including publishers, advertisers, and account managers to ensure successful campaigns from start to finish.
Why You?
How you’ll know if you’re a fit…
You are a motivated self-starter who knows the publisher side of the AdTech arena and can upsell without being “sales-y,” a detail-oriented strategic-thinker who has existing relationships with digital publishers and knows ad ops inside and out. Ideally, you’ve worked in account management before, including a year or two in an ad-ops role. We’d love to see experience at a company that focuses on video monetization. You have expertise in working with ad servers, trafficking platforms, ad exchanges, and SSPs. You’re a self-starter with a natural ease in working with customers, an obsessive attention to detail, and excellent organizational and analytical skills.
The Inside Skinny
Why you should quit your job right now and join this organization!
You’ve been dreaming of a job that will give you a plethora of career growth opportunities in a fast-growing, startup-like environment. This team gives you all that with the added benefit of having a transformative technology already in place. You’re ready to jump in with both feet and help drive growth.
The Hired Guns does not and will not discriminate in considering and referring candidates for employment, or in its treatment or advancement of its employees, and will not tolerate harassment, on the basis of race, color, religion, gender (including gender identity and expression), sexual orientation, national origin, age, disability, or any other status protected by applicable federal, state or local law.
